SPAR is a global leader in providing consumer solutions representing top-tier CPG partners and fortune 100 retailers across 10 countries. We are expanding our Client Service Teams and welcome you to consider SPAR to further your career.
Join our dynamic and innovative team. APPLY TODAY!
What we offer:
- Competitive pay
- 401 K/ Roth
- Training and Career Development
- Tuition reimbursement
Responsibilities:
- Responsible for ensuring all aspects of work are carried out in a timely and accurate manner to support customer needs.
- Run reports to review and research data for clarification or inconsistencies.
- Follow up with Field Service members for explanations on reporting.
- Review/approve photos submitted for accurate display/placement.
- Job setup tasks and maintenance for field force execution.
- Required to assist Client Service team in carrying out all client-directed activities to ensure successful in-store execution by our field force.
- Assist in helping the Client Service team members in preparing instructional materials to execute projects.
- Assist with creating training materials.
- Effective use of in-house system tools and enhancements.
- Follow field-level execution and look for opportunities for improvement and support issue resolution.
- Provide Client Services and Field Operations Team with status updates.
- Develop post-program recaps and ensure all client deliverables are met in a timely fashion.
- Coordinate with Distribution on shipments, mailings, and inventories.
- Other duties as assigned.
Qualifications:
- High School Diploma or equivalent
- Must be proficent in Microsoft Office (Outlook, Excel, Word, and PowerPoint) with an emphasis on strong Excel skills.
- Excellent communication skills and the ability to anticipate the needs of customers
- Must demonstrate strong analytical thinking skills
- Should possess strong problem-solving skills and the ability to make sound judgement calls
- Superior organizational and time management skills
- Knowledge of customer service programs and databases, or the ability to learn new software quickly
- Innovative, creative thinking skills
- Ability to lift up to 50 lbs., bend and stoop continuously and stand for limited periods
DISCLAIMER: The preceding description is not designed to be a complete list of all duties and responsibilities required.
SPAR has over 50 years of experience in retail and consumer goods, serving some of the world's best companies. We offer end-to-end services to ensure our client's product is available and presented most compellingly. We focus on our client's return on investment (ROI) by applying our unique software solutions, experienced resources, and passion for results.
SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SPAR prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.
